In today's world, organisations across New Zealand face a myriad of challenges, from navigating employment disputes to addressing internal or external complaints. When faced with concerns such as bullying, misconduct, or service-related issues, schools, charities, sports clubs, and other entities must hire an external investigator to conduct thorough and impartial investigations.

Here's a few reasons why:

1. Independence and Impartiality: External investigators bring a fresh perspective and impartiality to the investigation process. Unlike internal staff members who may have pre-existing relationships or biases, external investigators approach the matter objectively, ensuring fairness and transparency throughout the investigation.
2. Optics: It’s important for external stakeholders, and the public, to see you are taking the issue seriously and its being dealt with by professionals.
3. Expertise and Experience: Licensed private investigators in New Zealand or qualified lawyers possess the necessary expertise and experience to conduct comprehensive investigations. They are trained in investigative techniques, evidence gathering, and legal procedures, ensuring that investigations are conducted efficiently and effectively. In fact in New Zealand only Licensed Private Investigators like Helix, or lawyers are legally able to complete external employment or organisational investigations.
4. Legal Compliance: Hiring a licensed private investigator or lawyer ensures that investigations are conducted in compliance with relevant laws and regulations. From privacy laws to employment regulations, external investigators understand the legal framework surrounding investigations and take steps to protect the organization from potential legal risks.
5. Preserving Confidentiality: External investigators prioritise confidentiality and discretion throughout the investigation process. They understand the sensitive nature of the issues being investigated and take measures to protect the privacy of individuals involved, safeguarding the reputation and integrity of the organization.
6. Unbiased Reporting: External investigators provide impartial and unbiased reports based on factual evidence and findings. Their objective perspective helps organisations make informed decisions and take appropriate action based on the outcome of the investigation, fostering accountability and transparency.
7. Minimising Conflict of Interest: By outsourcing the investigation to an external party, organisations minimise the risk of conflicts of interest and perceptions of bias. This helps maintain trust and credibility among stakeholders, including employees, clients, donors, and the broader community.
8. Professionalism and Efficiency: Most of these types of these organisations are run by volunteers on boards and do not have the time or capacity for detailed and complex issues and unpacking them. External investigators adhere to professional standards and ethical guidelines in conducting investigations as all Private Investigators are licensed through the Department of Internal Affairs. Their systematic approach and attention to detail ensure that investigations are conducted efficiently, minimizing disruption to the organisation's operations.

In conclusion, hiring an external investigator, whether a licensed private investigator or a qualified lawyer, is an absolute must for organisations in New Zealand facing concerns or complaints. By leveraging their independence, expertise, and adherence to legal and ethical standards, external investigators play a crucial role in ensuring that investigations are conducted impartially, confidentially, and professionally. Investing in external investigation services demonstrates a commitment to accountability, fairness, and the well-being of all stakeholders involved.